Professional

Services

Clarity blends industry knowledge and technology expertise to simplify processes and deliver agile solutions that go from new lead to client success specific to the professional services industry

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Meeting Demands with Agile, Efficient Solutions

Client expectations are high for the professional service firms of the modern era. Adaptability is critical for both short- and long-term ROI. Our Salesforce experts understand how professional service firms operate and the bespoke nature of the services they provide.

From new lead generation and the sales process to onboarding and client success, we design Salesforce to help deliver the best experience for clients. Our Salesforce engagements deliver efficient, scalable Salesforce solutions to support unique nature of professional service firms offering high-touch, high quality experiences to their clientele.

The work we have done to optimize Salesforce for professional firms automates manual tasks, integrate systems, streamlines the UI and creates KPI reports & dashboards that tell the the truth based real data.

  • Our focus is improving both customer service and operational efficiency. We combine deep insurance industry and process expertise with advanced technical knowledge to create solutions that streamline workflows, reduce costs, and enhance the overall customer experience. Whether your organization operates in life, health, property, or specialty insurance, we help simplify operations while supporting best practices across your business.

    We support insurance organizations in:

    • Claims Management & Processing – streamline claims workflows for faster, more accurate resolution.

    • Policy Administration & Billing – manage policies, renewals, and invoicing efficiently.

    • Risk Analytics & Reporting – provide insights to support underwriting and decision-making.

    • Customer Service & Self-Service Portals – deliver seamless experiences across digital and in-person channels.

    • Sales & Marketing Automation – enhance prospecting, engagement, and policyholder retention.

    • Underwriting Support & Workflow Optimization – simplify approval processes and improve operational consistency.

    • Data Integration & System Consolidation – unify platforms to reduce complexity and enable insights.

    • Front, Middle, & Back Office Efficiency – optimize operations across all functional areas of the organization.

  • Our focus is delivering a personalized, elevated experience for both clients and advisors. We provide the data, insights, and tools needed to generate detailed reports, tailor services to client needs, and enhance the management of relationships and journeys—all on a unified platform. Whether your organization operates in private wealth, asset management, or advisory services, we help simplify processes while delivering an exceptional client experience.

    We support wealth and asset management organizations in:

    • Client Relationship Management (CRM) – track and manage client interactions, preferences, and accounts.

    • Portfolio & Account Reporting – deliver clear, actionable insights on investments and performance.

    • Advisor & Client Dashboards – provide role-based dashboards for efficient workflows and decision-making.

    • Tailored Service Offerings – personalize advice and services to meet individual client goals.

    • Data Integration & Analytics – unify systems to enable smarter insights and reporting.

    • Workflow & Process Optimization – streamline operations to reduce manual effort and improve accuracy.

    • Client Onboarding & Communication – automate onboarding, updates, and ongoing client engagement.

    • Compliance & Regulatory Management – maintain adherence to industry regulations and reporting standards.

  • Our focus is improving both attorney efficiency and the client experience. We provide law firms with intuitive client portals, connected systems across case management, billing, and communications, a 360° view of client information, and role-based dashboards designed for productivity. Whether your firm specializes in corporate law, intellectual property, or litigation, we help simplify operations while delivering a consistent, professional experience both in-office and online.

    We support law firms in:

    • Client Relationship Management (CRM) – track matters, communications, and client interactions.

    • Case & Matter Management – streamline workflow from intake to resolution.

    • Role-Based Dashboards for Productivity – give attorneys, paralegals, and support staff the tools they need.

    • Client Self-Service & Online Portals – enable secure access to case updates, documents, and billing.

    • 360° Client Information Views – consolidate contacts, matters, billing, and communications in one place.

    • Billing & Time Tracking – simplify invoicing, compliance, and financial management.

    • Digital & Office Experience Optimization – improve internal workflows and client-facing touchpoints.

    • Data Integration & Reporting – unify information across systems for insights and strategic decision-making.

  • Our focus is improving both employee efficiency and the client experience. We provide banks with intuitive self-service portals, connected systems across sales, marketing, and service, a 360° view of customer information, and role-based dashboards designed for productivity. Whether your organization operates a retail bank, commercial bank, or wealth management firm, we help simplify operations while delivering a consistent, on-brand experience both in-person and online.

    We support banking organizations in:

    • Customer Relationship Management (CRM) – track and manage client interactions across all touchpoints.

    • Sales, Marketing & Service Automation – streamline workflows to improve efficiency and engagement.

    • Role-Based Dashboards for Productivity – provide employees with the tools and insights they need.

    • Customer Self-Service & Online Portals – enable clients to access accounts and services securely online.

    • 360° Customer Information Views – consolidate data to give a comprehensive view of each client.

    • Loan & Account Management – simplify processing, approvals, and ongoing account administration.

    • Digital & Branch Experience Optimization – improve both in-person and online customer interactions.

    • Data Integration & Reporting – unify systems and generate actionable insights for better decision-making.

Clarity Solution Benefits

  • Enable Your Teams

    We simplify processes, streamline collaboration, and make information easy to access. By eliminating repetitive tasks, our user-friendly solutions boost productivity and enhance employee engagement.

  • Revenue, Simplified

    We help reduce operational friction and connect revenue systems, providing insights and tools to increase visibility, control, and overall revenue performance.

  • Unified Systems, One Platform

    Forget separate interfaces. Our solutions unify technology, data, teams, and tools on Salesforce, reducing duplicate work, saving time, and delivering a comprehensive view of your operations.

  • Focus on What Matters

    Our experts optimize your solution to simplify workflows and automate time-consuming tasks, freeing your team to focus on what drives your business forward.

  • Scale with Confidence

    We design solutions to meet objectives, generate leads, and drive sustainable growth. Our tools scale alongside your organization as goals and industry demands evolve.

  • Elevate Every Interaction

    Gain a complete view of each client journey and the tools to improve experiences at every step—from sales and service to outreach and ongoing engagement.

  • More Impact, Less Effort

    Doing more with fewer resources while improving service quality is possible. Clarity leverages top-tier practices, technology, and expertise to deliver solutions that make it easy.

  • Simplify Compliance

    We implement automation and smart tools to make compliance easier. Protect sensitive data while streamlining compliance tasks and processes, making them faster to manage and simpler to track.

  • Measure What Matters

    Our solutions provide customizable metrics and data analysis for individuals, teams, and processes, delivering insights that are easy to understand and designed to support smarter, optimized decision-making.

Trust is the foundation of every professional service organization, built through consistent service and exceptional client experiences, and it directly impacts long-term success.

Our team prioritizes trust at every stage, designing solutions that emphasize reliability and a seamless client experience. Combined with adaptability, efficient processes, intuitive design, and accurate data, our approach ensures trust grows alongside your organization.

We understand

what trust means.

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Financial Services Cloud

Marketing Cloud

CRM Analytics

Digital Engagment

Maps

Experience Cloud

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Systems Integrations

Modern sales and marketing rely on a network of platforms that must work together seamlessly. Clarity ensures your Salesforce solution integrates with the tools that power your revenue, marketing, and customer engagement processes—reducing manual effort, improving data accuracy, and enhancing overall efficiency.

Key Systems Integrations Include:

  • Marketing Automation Platforms (MAPs) – connect marketing tools to Salesforce to streamline campaigns, nurture leads, and track engagement.

  • Relationship Intelligence Platforms (RIP) – integrate contact and relationship data to better understand customer interactions and drive strategic decisions.

  • Accounting Systems – synchronize financial data for accurate invoicing, revenue reporting, and reconciliation.

  • Data Sourcing & Enrichment Providers – ensure your Salesforce database is complete, up-to-date, and actionable for sales and marketing initiatives.

  • Contract Management & Electronic Signature (eSignature) Platforms – automate contract creation, approvals, and signing to accelerate deal closure.

  • Sales Engagement Platforms (SEP) – unify sales workflows, sequences, and communications directly within Salesforce for increased productivity.

  • "Clarity Consulting's comprehensive knowledge of Salesforce, allowed us to maximize the value of our CRM and marketing automation platforms."

    - Stratten Waldt, CEO of Baobab Partners

  • "Working with Clarity Consulting on our Salesforce Optimization Project was an incredible experience. They displayed true leadership and problem solving ability."

    - James Tsikerdanos, Business Development Manager of LendPro

  • "Clarity Consulting was able to answer questions and educate my team through complex Salesforce subjects in a short duration of time. Their ability to pick up on past consultation, plan lessons and teach is exactly what we wanted"

    - Neil Mork, Business Development Manager. Green Festivals

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